Question 1

What time is check-in and check-out?

Accepted Answer

Check-in is usually after 3:00 PM and check-out is before 10:00 AM.

Question 2

Is early check-in or late check-out possible?

Accepted Answer

It is possible upon request and subject to availability.

Question 3

How do I get the keys or access to the apartment?

Accepted Answer

We will be there for your check-in and give you the keys.

Question 4

Is there a self check-in option? Lock box or keypad?

Accepted Answer

No, there is no self check-in option.

Question 5

Where can I park and is parking free?

Accepted Answer

Parking is located right next to the apartment and it is free on the premises.

Question 6

Can I have visitors during my stay?

Accepted Answer

No, visitors are not usually allowed, but with an extra inquiry it might be possible.

Question 7

Is smoking allowed inside or on the balcony?

Accepted Answer

Smoking is not allowed inside, but it is permitted outdoors.

Question 8

Are pets allowed?

Accepted Answer

Pets are not usually allowed, but there may be exceptions upon inquiry.

Question 9

Is Wi-Fi available? What is the password?

Accepted Answer

Wi-Fi is available and the password will be provided upon arrival.

Question 10

Is there a washing machine?

Accepted Answer

Yes, a washing machine is available. For the big and studio apartments, please inquire.

Question 11

Is there a hair dryer, iron, or ironing board available?

Accepted Answer

A hair dryer is available. Iron and ironing board are not, but can be provided upon inquiry.

Question 12

How far is the apartment from the city center?

Accepted Answer

The apartment is approximately 15 minutes away from the nearest city center.

Question 13

Is there public transport nearby?

Accepted Answer

Yes, there is public transport nearby. A link to the schedule can be provided upon request.

Question 14

Can I extend my stay?

Accepted Answer

Depending on our bookings, it might be possible. Please send an inquiry.

Question 15

What should I do in case of an emergency?

Accepted Answer

Please contact us in case of an emergency. If we are not available, contact local emergency services by dialing 112.

Question 16

Is there a quiet hour policy?

Accepted Answer

Yes, quiet hours are from 12:00 PM to 7:00 AM.

Question 17

How do I check out?

Accepted Answer

Check-out is usually before 10:00 AM. Please leave the keys as instructed during your stay.

FAQ